When I started with  CATraining 3 years ago a new  "Training Database" had just  been purchased.  It was supposed to  be  the answer to all our problems.
Three years later and we are emerging from the nightmare of our  database.  As some of you  may have discovered certificates for  courses  have arrived late and notifications  have  been inconsistent.
I apologise  but  the reason is quite simple.  We were  trying to let the  system run us rather than vice  versa.  While I have been grappling with the  database from hell, Su has diligently been sorting out the  paperwork  in the time honoured way.
We now have a solution, the customer and paperwork drives the  computer, not  vice  versa!  Make no  mistake we  need the computer to  do  the number crunching and remind us when we  need to  let you know about certificate  expiry or where that missing certificate is but all this  comes from the efficient filing of course paperwork.
So  looking to the future we now  have a system that works  on all levels and for your  benefit.  We also  now  understand databases and Microsoft Access back to   front so if you think you need to understand databases or that  your Excel speadsheet doesn't do quite what you want it to do  call us we  might  just  be able to  help.
 
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