Tuesday, February 3, 2009

Do You Need a Database?

When I started with CATraining 3 years ago a new "Training Database" had just been purchased. It was supposed to be the answer to all our problems.

Three years later and we are emerging from the nightmare of our database. As some of you may have discovered certificates for courses have arrived late and notifications have been inconsistent.

I apologise but the reason is quite simple. We were trying to let the system run us rather than vice versa. While I have been grappling with the database from hell, Su has diligently been sorting out the paperwork in the time honoured way.

We now have a solution, the customer and paperwork drives the computer, not vice versa! Make no mistake we need the computer to do the number crunching and remind us when we need to let you know about certificate expiry or where that missing certificate is but all this comes from the efficient filing of course paperwork.

So looking to the future we now have a system that works on all levels and for your benefit. We also now understand databases and Microsoft Access back to front so if you think you need to understand databases or that your Excel speadsheet doesn't do quite what you want it to do call us we might just be able to help.

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